If it is checked, uncheck it and the account will become online again.Ĭause-3.On the Outlook menu, see if the Work Offline option is checked.It is easy to change the method to Online again. Sometimes, a user changes the Outlook mode to offline to stop getting emails anymore and work on some non-email tasks. The user has set the functional mode to offline. Input the credentials again and try to reconnect the account with the application.Ĭause-2.Choose the Exchange account and open it to verify its credentials.If the Administrator has changed the password, then you should ask for it and update it in Outlook. The Exchange Administrators like to update their account’s security settings by changing the password and access control routinely. The Exchange account credentials are either incorrect or changed. We will check each cause and its functional resolution. There are multiple causes and their relevant resolutions that you should know to make the connection again.

Various Causes & Resolution of Outlook for MAC Sync Errors It requires a constant connection to allow email communication and it is a common scenario where a user finds that Outlook for Mac is not syncing with Exchange Server. The application gets a synchronized version of the mailbox when the Exchange account gets a connection with Outlook for Mac. If the details are correct and Exchange Server is accessible, then the account will be connected successfully.

After providing the details, click Add Account and Outlook will try to establish the connection.

Password – The password of the Exchange account.

Email Address – The complete address of the Exchange account with the full domain name.

Now, you must provide the following details of the Exchange account.

Choose Not IMAP/POP and select Exchange.

Input the email address of the Exchange Server on-premises account and choose the Next option.

In Outlook for Mac application, click on Tools and choose Accounts>Add email account.

Here is the basic process to add the Exchange account to the application.

Outlook for Mac shows the Exchange option while connecting an account. How does Outlook for Mac connect with Exchange? Outlook for Mac will connect and synchronize the mailbox and show the folders like inbox, outbox, sent items, etc. If you are using an Apple computer, then it does not mean that it will not connect with MS Exchange Server. MS Outlook works on Windows and Outlook for Mac works on macOS platforms.

MS Outlook becomes the face of an Exchange Server account by connecting its mailbox with itself.

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